Shipping Policy

Shipping Conditions

At Comfylife, we strive to process your orders quickly, efficiently, and in an environmentally conscious manner, always selecting the most eco-friendly shipping methods. Below you will find information about our shipping costs and delivery times.

Processing Time

Orders received on business days before 23:59 will be processed and shipped on the same day. Orders placed on weekends or public holidays will be shipped on the next business day. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Costs

At Comfylife, we always select the most environmentally friendly and sustainable shipping option available. The good news is that this sustainable shipping is always free for our customers, regardless of order size or delivery country.

Delivery Times by Country

Our estimated delivery time is 5-7 working days, including weekends, for the following countries:

Netherlands: 5-7 working days
Belgium: 5-7 working days
Germany: 5-7 working days
Other countries: 5-7 working days

Please note that these delivery times are approximate and may vary depending on external factors such as logistics partners and possible holidays.

International Shipping

We currently do not offer international shipping outside the EU. We are working to make additional shipping options available in the future.

Delays

Although we make every effort to deliver your order within the expected timeframe, delays may occur due to circumstances beyond our control, such as customs inspections or increased workload at delivery services. Comfylife is not responsible for delays caused by these external factors.

Tracking Information

After your order has been shipped, you will receive an email with tracking information to monitor your package.

Lost or Damaged Packages

If your package arrives damaged, please contact us immediately at help@comfylife-uk.com with photos of the damage. For missing packages, please check the tracking information and contact the delivery service. We are always available and happy to assist you.